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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Travis Shinn

February 13, 2026

5  out of  5
rating by Travis Shinn
"Natalie is the best! Even though im "balling on a budget" she was able to work with me and find me the best options to make sure im covered on the road! Thanks Natalie!"
We responded:
"Thank you so much for your kind words! 😊 We truly believe everyone deserves to feel confident and protected on the road — no matter the budget. I’m so glad we were able to find coverage that fits your needs and your wallet. I appreciate you trusting us to help, and we're always here if you need anything!"
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Bernd Holzapfel

February 5, 2026

5  out of  5
rating by Bernd Holzapfel
"Whenever I have a question, Monica is most attentive answers all questions and solves all problems super fast! Excellent service!"
We responded:
"Bernd, Thank you for taking the time to leave this review! We appreciate your trust and am always happy to help answer questions and resolve any issues as efficiently as possible."
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Cami Leonard

January 30, 2026

5  out of  5
rating by Cami Leonard
"Switching insurance companies was very easy and I saved money doing it!"
We responded:
"Thank you, Cami! Making the switch smooth and helping you save is what we’re here for. We appreciate the opportunity to serve you and are always just a call or message away if you need anything."
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Shirley Viele

January 29, 2026

5  out of  5
rating by Shirley Viele
"Erica and Monica are the best. Great, prompt, responsive service. Highly recommend!"
We responded:
"Shirley, thank you for your wonderful review! We truly appreciate you taking the time to share your experience. Erica and Monica are dedicated to providing prompt, responsive service, and it means a lot to know their efforts made a positive impact. We’re grateful for the opportunity to assist with your vehicle insurance and are always here whenever you need us. Thank you again for your recommendation and for being part of our Tim Crabtree, State Farm family!"
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Christine Andreas

January 29, 2026

5  out of  5
rating by Christine Andreas
"I highly recommend Tim Crabtree - State Farm Insurance Agency. They have the lowest rates by far. Erica is always so professional & helpful if I have any questions. I switched my Home & Auto & Business to State Farm. I recommend Tim Crabtree-State Farm to all of my clients."
We responded:
"Christine, Thank you so much for your kind words and recommendation! We truly appreciate your trust in our agency to protect your Home, Auto, and Business, and it means a lot that you refer us to your clients as well. Erica takes great pride in providing professional and helpful service, and I’m glad she has made such a positive impact on your experience. Our goal is always to offer the right coverage at competitive rates while delivering the level of service our customers deserve. We’re grateful to have you as part of our State Farm family and look forward to being here whenever you need us!"
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Brenett Waltos

January 24, 2026

5  out of  5
rating by Brenett Waltos
"Pam was excellent! She was very proactive and made the process very easy. Everyone in the office was very friendly and helpful as well."
We responded:
"Brenett, Thank you so much for the review! We’re thrilled to hear Pam took great care of you and helped make everything smooth and simple. We truly appreciate your business. If you ever need anything, we’re always here for you!"
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Carol Deng

January 23, 2026

5  out of  5
rating by Carol Deng
"Erica was wonderful to work with. She explained everything clearly, answered all my questions with patience, and helped me get a better price on my car insurance. I really appreciated how easy and stress-free she made the process."
We responded:
"Carol, Thank you so much! We really appreciate you taking the time to leave this review. It means a lot to hear that everything felt easy and stress-free, and were so glad we were able to get you a better price. Please don't hesitate to reach out if you need anything."
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Bryan Burt

November 15, 2025

5  out of  5
rating by Bryan Burt
"Pamela who works in Tim's office did a great job working with me to tailor my home owner and auto insurance. Thanks Pamela!"
We responded:
"Bryan, thank you for putting your trust in our agency. The team and I truly appreciate your vote of confidence in the service we provide."
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John “JPS” Schamber

October 11, 2025

5  out of  5
rating by John “JPS” Schamber
"I've been a customer of Tim Crabtree State Farm since 2008. I've fortunately never had a claim, however when I've needed to change something, or had a question, his team has always been super responsive and forthright. I have no trouble recommending this office. Very professional."
We responded:
"John, Thank you for trusting us with your insurance needs. We appreciate your kind words. We look forward to working with you for many years to come!"
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Bill Griffin

July 19, 2025

5  out of  5
rating by Bill Griffin
"A problem occurred. The State Farm team went right to work, including a number of phone calls, keeping me up to date. Problem was solved, and everyone lived happily ever after."
We responded:
"Bill, We appreciate your feedback. Glad to hear our team could assist and keep you updated. We truly appreciate your business."
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247slb

June 7, 2025

5  out of  5
rating by 247slb
"Very helpful and friendly office"
We responded:
"Thank you for putting your trust in our agency. The team and I truly appreciate your vote of confidence in the service we provide."
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Marissa Hewitt

May 13, 2025

5  out of  5
rating by Marissa Hewitt
"We have been with Tim and his team since 2017 when we bought our first home. Since then, we have switched over all our cars, motorcycles, rental properties and life insurance to State Farm. We love how personal him and his team are when we call and how attentive they are to our needs. We have referred them out to many of our friends and family and HIGHLY suggest you give them a call. You won’t regret it!"
We responded:
"Marissa, thank you for trusting us with your insurance needs. We appreciate your kind words and referral to others. We look forward to working with you for many years to come!"
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Hallie Graves

April 18, 2025

5  out of  5
rating by Hallie Graves
"I worked with Erica for my renters insurance and she was kind, personable, and efficient. She made the process seamless!"
We responded:
"Hallie, Thanks for the kind words. We really appreciate you putting your trust in our agency and we look forward to serving you for years to come."
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Lauren Maier

March 10, 2025

5  out of  5
rating by Lauren Maier
"Professional, helpful and responsive. His office has a great team."
We responded:
"Lauren, Thank you for trusting us with your insurance needs. We appreciate your kind words. We look forward to working with you for many years to come! "
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Melody Funk

February 8, 2025

5  out of  5
rating by Melody Funk
"Just had a great conversation with Jessica from State Farm. I have been insured with them since 1996 and will never change. Best service and helpful . Plus , Jessica lives on an island as well and understands how life is a little different. Thanks to everyone at State Farm ! Melody"
We responded:
"Melody, we appreciate your loyalty and are glad to hear you've had positive experiences with us. Thank you for your kind words! We really appreciate your business."
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Phillip Churchill

February 1, 2025

5  out of  5
rating by Phillip Churchill
"I always recieve prompt and friendly service. You can't do any better than these guys!"
We responded:
"Phil, thank you for putting your trust in our agency. The team and I truly appreciate your vote of confidence in the service we provide."
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Peter Bassiri

January 15, 2025

5  out of  5
rating by Peter Bassiri
"Our business and personal insurance policies have and continue to be with Crabtree's office for 25+ years. Monica and her team of great individuals set new standards for customer care. We couldn't be happier, they are highly recommended."
We responded:
"Peter, your continued trust in our agency through the years is greatly appreciated. Thanks for taking the time to write this glowing review. We look forward to working with you for many years to come!"
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Kenny Chan

December 17, 2024

5  out of  5
rating by Kenny Chan
"Good service and reasonable price offered."
We responded:
"Kenny, Thank you for taking the time to share your experience. Your recommendation is truly appreciated."
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April Rickard

November 10, 2024

5  out of  5
rating by April Rickard
"I've had fantastic experience when dealing with Tim Crabtree's office. Through all of our life changes, we've had excellent responsiveness and advice."
We responded:
"Thanks for the kind words April. We appreciate your positive feedback. It's great to hear you've found our service responsive and helpful. "
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Ashley Ashley

October 9, 2024

5  out of  5
rating by Ashley Ashley
"Thank you State Farm for your AFFORDABLE insurance! Erica and Monica were such a great help! They were recommended to me and I totally see why! They answered all my questions, and very thorough! Oh and so fast with getting me everything I needed! Thanks again!"
We responded:
"Ashley, Thanks for taking the time to share you experience. We appreciate your positive feedback! We're glad our team could assist you efficiently. Thank you for choosing us!"
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Garrett Swanburg

September 10, 2024

5  out of  5
rating by Garrett Swanburg
"Following an online quote, Monica from Tim's office reached out and was able to provide all the information and assistance I needed to get a policy set up at the best price. The team is very responsive and made the process simple."
We responded:
"Garrett, thank you for the kind words and your business. We look forward to working with you for many years to come."
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Michael Blood

September 5, 2024

5  out of  5
rating by Michael Blood
"Outstanding customer service! Tim, Monica and the team are experts in helping their clients in times of need and unknown. The response time, answers and care for their customers is beyond expectations."
We responded:
"Michael, Thanks for taking the time to share your experience. We truly value your business and look forward to working with you for many years to come. We pride ourselves on helping when it matters most, so thank you for allowing us the opportunity to serve you."
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Jay

August 30, 2024

1  out of  5
rating by Jay
"Insurance doubled in the past few years. Perfect driving records with two older cars and our premiums are 20% of the cars' value per year. Seriously, $1,900 a year for a car worth less than $10k. Almost four grand a year for a 2015 Corolla and 2014 Impreza, both base models. Every billing period the premium goes up $150 to $200. Absolute scumbags, can't wait for these policies expire so we can switch. August 2024 edit - They raised it again by a significant amount. Switched to Geico and am now paying less than half the price for equivalent coverage. $1,002 for two paid off decade-old cars per six months with a clean record vs over $2,000 with State Farm. Wild. Can't recommend State Farm or this agent. We've been happy customers since 2014 and they're not bad about claims (like a tree falling in my car), but our premiums doubled over the past few years."
We responded:
"Jay, thank you for taking the time to share your feedback regarding your insurance rates. We understand that these unexpected increases can be frustrating. I hope you understand that our office doesn't set the rates. The rates are set by the company, which takes into account many factors. Over the past couple of years, the amount of accidents has increased dramatically and the cost associated with handling these claims as well as inflation has seen record payouts which has lead to industry wide increases. I'm more than happy to discuss your situation and see if there are other ways we might be able to save you money. Please give me a call."
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Geoffrey Arone

August 10, 2024

5  out of  5
rating by Geoffrey Arone
"Tim Crabtree & Pamela Gates at State Farm are the best insurance providers I have ever worked with. I had my homeowners, auto, & motorcycle with Geico for many years and they were fine, until I got into an accident. I’ve been driving for > 30 years without an accident, and no tickets for ~10 years. I got into 1 minor accident and was sited for my improper lane change (I slid on snow/slush). My fault, but no biggie right? Wrong! Geico doubled (yes doubled!) my insurance. I was miffed. I called around and spoke to Allstate, Farmers, Progressive, etc. and they were marginally better and/or had inferior homeowners options. Finally, my good friend suggested I talk to his agent Pamela Gates at Tim Crabtree State Farm and I was floored by the service and options they provided. For me, insurance has always been a “set-it-and-forget-it” service that I did online. I would pick the cheapest of the suitable options and not think about it unless necessary. I am not used to actually speaking to an agent who was so invested in getting me the right product, with the best options, at the lowest price. Pamela and Tim went above and beyond and found me significantly better auto and homeowners coverage for 40% less with State Farm. I want to point out that there are two components to this review, The agency and the insurance company. State Farm has an amazing suite of insurance products that I found superior to all other options. However, I would not have found such bespoke coverage at an excellent price without the thoughtful, dedicated, and kind service provided by Tim Crabtree State Farm."
We responded:
"Geoffrey, we really appreciate you taking the time to share your experience with Pamela and our agency. The team and I truly appreciate your vote of confidence in the service we provide. We look forward to working with you for years to come. "
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Anouk Pape

July 13, 2024

5  out of  5
rating by Anouk Pape
"I can't recommend Tim Crabtree’s office and his team highly enough! I have been working with them for over 20 years and they have always been incredibly responsive, knowledgeable, and genuinely care about finding the best insurance solutions for my family. What truly sets them apart is their dedication to customer service; they treat their clients like family. In particular, Monica goes above and beyond answering my numerous questions and explaining various options, whether it is for our car, home, life, or other insurance needs. Definitely a team you can trust and I know you will be very happy partnering with them."
We responded:
"Anouk, Thanks for taking the time to share your experience with our office. We really appreciate your long-term loyalty and for recognizing our team's dedication to customer service. We're glad to be your trusted insurance partner."