Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ethan Johnson

Ethan Johnson

April 7, 2026

5  out of  5
rating by Ethan Johnson
"Highly recommend. Super responsive, and very accommodating. Easy to update policies, very communicative and also responsive and helpful for dealing with an accident."
We responded:
"Ethan, Thank you for the recommendation! We’re so glad to hear you’ve had a positive experience with our team. Being responsive, communicative, and making policy updates easy are all things we strive for every day. We’re especially happy we could support you during the accident process—that’s when it matters most. We truly appreciate your trust and are always here whenever you need us!"
Profile photo of Akhil Chaudhary

Akhil Chaudhary

April 6, 2026

5  out of  5
rating by Akhil Chaudhary
"Switched to State Farm after Natalie at Tim Crabtree's office showed me how much better coverage I could get for the same price I was paying elsewhere. She was knowledgeable, thorough, and made the whole switching process effortless. Went from having major coverage gaps to being fully protected - better liability limits, lower deductibles, and added protections I didn't even know I was missing. Highly recommend this office!"
We responded:
"Akhil, Thank you so much for sharing your experience! We’re thrilled to hear that Natalie was able to help you find better coverage while making the transition smooth and effortless. She truly takes pride in making sure our clients understand their options and feel confident in their protection. It’s great to know you’re now fully covered with stronger limits and added protections—that’s exactly what we aim for. We appreciate your recommendation and welcome you to our State Farm family!"
Profile photo of tim Tim

tim Tim

April 3, 2026

5  out of  5
rating by tim Tim
"Natalie was extremely helpful"
We responded:
"Tim, Thank you for your feedback! We’re so glad to hear Natalie was extremely helpful. We appreciate you taking the time to share your experience and are always here if you need anything!"
Profile photo of Alexis Tiacoh

Alexis Tiacoh

April 2, 2026

5  out of  5
rating by Alexis Tiacoh
"Monica’s been my agent for over 10 years. She’s reliable, friendly, and always available to walk me through aspects of my policies I need clarity on or want to change. I highly recommend working with her and State Farm for all your insurance needs. P.S. Multi-line discounts are a nice bonus!"
We responded:
"Alexis, Thank you for your loyalty and for sharing such a thoughtful review! We’re so grateful to have had the opportunity to work with you over the past 10 years. Monica will truly appreciate your kind words—she’s dedicated to being there for her clients every step of the way. We’re glad you’ve found value in your coverage and those multi-line discounts too! Thank you again for your continued trust and recommendation—it means a lot to our team. "
Profile photo of Scout Orlowski

Scout Orlowski

April 1, 2026

5  out of  5
rating by Scout Orlowski
"I had a great experience working with the Tim Crabtree State Farm office while updating my coverage after selling my condo and switching my car insurance to State Farm. The team was helpful and knowledgeable throughout the process. Shout-out to Natalie who handled the transactions and took the time to explain my options and answer all my questions about the Drive Safe and Save program. I appreciate the clear communication over text/email and the friendly service."
We responded:
"Thank you so much for your kind words! We’re glad to hear you had a great experience updating your coverage and making the switch to State Farm. Natalie will be especially happy to hear your shout-out—she takes pride in making sure everything is clear and easy to understand. We truly appreciate your trust in our office and are always here if you have questions or need anything down the road. Thanks again for choosing us!"
Profile photo of Andrew Miller

Andrew Miller

March 27, 2026

1  out of  5
rating by Andrew Miller
"It could be State Farm in general, but I identified multiple customer hostile dark patterns doing business with this company. The passive aggressive hostility toward customers will be delivered with a smile :) I recommend reading the fine print very carefully before deciding if this is the right company for your needs."
We responded:
"Thank you for sharing your feedback. We’re sorry to hear that your experience felt frustrating. It sounds like your concerns are related to broader experiences with State Farm as a company. While our local agency represents State Farm, we don’t have control over company-wide policies, procedures, or policy language. That said, providing clear, transparent, and helpful service is extremely important to us. If there was anything in your interaction with our office that contributed to this experience, we would genuinely like to understand and address it. We’re always happy to review coverages, explain details, and answer any questions so there are no surprises. Please feel free to reach out to our office directly—we’d welcome the opportunity to help."
Profile photo of Guangda Li

Guangda Li

March 13, 2026

5  out of  5
rating by Guangda Li
"Smooth experience"
We responded:
"Thank you for the review! We're glad to hear you had a smooth experience with our team. We appreciate the opportunity to help and are always here whenever you need us."
Profile photo of Mark A

Mark A

March 5, 2026

5  out of  5
rating by Mark A
"Natalie helped me resolve some outdated checks, easily. She made the process easy and stress free for me, and when she had to contact another department for more information, she called me back within an hour and fully resolved my issues. Couldn't have asked for a better interaction (especially when dealing with insurance feels daunting, in general)."
We responded:
"Mark, Thank you so much for the kind review! We really appreciate you taking the time to share your experience. I’m glad Natalie was able to make the process of resolving those outdated checks easy and stress-free for you. She truly cares about following through for our customers, so hearing that she kept you updated and resolved everything quickly means a lot. Insurance issues can definitely feel daunting sometimes, so we’re always happy to help make things as simple as possible. Thanks again for trusting our office with your vehicle insurance, and please don’t hesitate to reach out if you ever need anything."
Profile photo of bea shedore

bea shedore

February 16, 2026

5  out of  5
rating by bea shedore
"I love working with Tim Crabtree and his team at State farm. They are always so helpful with all my insurance needs. Very affordable with the 3 cars we have, life insurance and home. I'm not paying a ton of money like I did before with other insurance agency."
We responded:
"Be a, Thank you so much for your kind words! We truly appreciate you trusting us with your auto, home, and life insurance needs. It means a lot to hear that you’ve found our team helpful and that we’ve been able to provide the right coverage at an affordable price for your family. We’re always here if you need anything — and we’re grateful to have you as part of our State Farm family!"
Profile photo of Travis Shinn

Travis Shinn

February 13, 2026

5  out of  5
rating by Travis Shinn
"Natalie is the best! Even though im "balling on a budget" she was able to work with me and find me the best options to make sure im covered on the road! Thanks Natalie!"
We responded:
"Thank you so much for your kind words! 😊 We truly believe everyone deserves to feel confident and protected on the road — no matter the budget. I’m so glad we were able to find coverage that fits your needs and your wallet. I appreciate you trusting us to help, and we're always here if you need anything!"
Profile photo of Bernd Holzapfel

Bernd Holzapfel

February 5, 2026

5  out of  5
rating by Bernd Holzapfel
"Whenever I have a question, Monica is most attentive answers all questions and solves all problems super fast! Excellent service!"
We responded:
"Bernd, Thank you for taking the time to leave this review! We appreciate your trust and am always happy to help answer questions and resolve any issues as efficiently as possible."
Profile photo of Cami Leonard

Cami Leonard

January 30, 2026

5  out of  5
rating by Cami Leonard
"Switching insurance companies was very easy and I saved money doing it!"
We responded:
"Thank you, Cami! Making the switch smooth and helping you save is what we’re here for. We appreciate the opportunity to serve you and are always just a call or message away if you need anything."
Profile photo of Shirley Viele

Shirley Viele

January 29, 2026

5  out of  5
rating by Shirley Viele
"Erica and Monica are the best. Great, prompt, responsive service. Highly recommend!"
We responded:
"Shirley, thank you for your wonderful review! We truly appreciate you taking the time to share your experience. Erica and Monica are dedicated to providing prompt, responsive service, and it means a lot to know their efforts made a positive impact. We’re grateful for the opportunity to assist with your vehicle insurance and are always here whenever you need us. Thank you again for your recommendation and for being part of our Tim Crabtree, State Farm family!"
Profile photo of Christine Andreas

Christine Andreas

January 29, 2026

5  out of  5
rating by Christine Andreas
"I highly recommend Tim Crabtree - State Farm Insurance Agency. They have the lowest rates by far. Erica is always so professional & helpful if I have any questions. I switched my Home & Auto & Business to State Farm. I recommend Tim Crabtree-State Farm to all of my clients."
We responded:
"Christine, Thank you so much for your kind words and recommendation! We truly appreciate your trust in our agency to protect your Home, Auto, and Business, and it means a lot that you refer us to your clients as well. Erica takes great pride in providing professional and helpful service, and I’m glad she has made such a positive impact on your experience. Our goal is always to offer the right coverage at competitive rates while delivering the level of service our customers deserve. We’re grateful to have you as part of our State Farm family and look forward to being here whenever you need us!"
Profile photo of Brenett Waltos

Brenett Waltos

January 24, 2026

5  out of  5
rating by Brenett Waltos
"Pam was excellent! She was very proactive and made the process very easy. Everyone in the office was very friendly and helpful as well."
We responded:
"Brenett, Thank you so much for the review! We’re thrilled to hear Pam took great care of you and helped make everything smooth and simple. We truly appreciate your business. If you ever need anything, we’re always here for you!"
Profile photo of Carol Deng

Carol Deng

January 23, 2026

5  out of  5
rating by Carol Deng
"Erica was wonderful to work with. She explained everything clearly, answered all my questions with patience, and helped me get a better price on my car insurance. I really appreciated how easy and stress-free she made the process."
We responded:
"Carol, Thank you so much! We really appreciate you taking the time to leave this review. It means a lot to hear that everything felt easy and stress-free, and were so glad we were able to get you a better price. Please don't hesitate to reach out if you need anything."
Profile photo of Bryan Burt

Bryan Burt

November 15, 2025

5  out of  5
rating by Bryan Burt
"Pamela who works in Tim's office did a great job working with me to tailor my home owner and auto insurance. Thanks Pamela!"
We responded:
"Bryan, thank you for putting your trust in our agency. The team and I truly appreciate your vote of confidence in the service we provide."
Profile photo of John “JPS” Schamber

John “JPS” Schamber

October 11, 2025

5  out of  5
rating by John “JPS” Schamber
"I've been a customer of Tim Crabtree State Farm since 2008. I've fortunately never had a claim, however when I've needed to change something, or had a question, his team has always been super responsive and forthright. I have no trouble recommending this office. Very professional."
We responded:
"John, Thank you for trusting us with your insurance needs. We appreciate your kind words. We look forward to working with you for many years to come!"
Profile photo of Bill Griffin

Bill Griffin

July 19, 2025

5  out of  5
rating by Bill Griffin
"A problem occurred. The State Farm team went right to work, including a number of phone calls, keeping me up to date. Problem was solved, and everyone lived happily ever after."
We responded:
"Bill, We appreciate your feedback. Glad to hear our team could assist and keep you updated. We truly appreciate your business."
Profile photo of 247slb

247slb

June 7, 2025

5  out of  5
rating by 247slb
"Very helpful and friendly office"
We responded:
"Thank you for putting your trust in our agency. The team and I truly appreciate your vote of confidence in the service we provide."
Profile photo of Marissa Hewitt

Marissa Hewitt

May 13, 2025

5  out of  5
rating by Marissa Hewitt
"We have been with Tim and his team since 2017 when we bought our first home. Since then, we have switched over all our cars, motorcycles, rental properties and life insurance to State Farm. We love how personal him and his team are when we call and how attentive they are to our needs. We have referred them out to many of our friends and family and HIGHLY suggest you give them a call. You won’t regret it!"
We responded:
"Marissa, thank you for trusting us with your insurance needs. We appreciate your kind words and referral to others. We look forward to working with you for many years to come!"
Profile photo of Hallie Graves

Hallie Graves

April 18, 2025

5  out of  5
rating by Hallie Graves
"I worked with Erica for my renters insurance and she was kind, personable, and efficient. She made the process seamless!"
We responded:
"Hallie, Thanks for the kind words. We really appreciate you putting your trust in our agency and we look forward to serving you for years to come."
Profile photo of Lauren Maier

Lauren Maier

March 10, 2025

5  out of  5
rating by Lauren Maier
"Professional, helpful and responsive. His office has a great team."
We responded:
"Lauren, Thank you for trusting us with your insurance needs. We appreciate your kind words. We look forward to working with you for many years to come! "
Profile photo of Melody Funk

Melody Funk

February 8, 2025

5  out of  5
rating by Melody Funk
"Just had a great conversation with Jessica from State Farm. I have been insured with them since 1996 and will never change. Best service and helpful . Plus , Jessica lives on an island as well and understands how life is a little different. Thanks to everyone at State Farm ! Melody"
We responded:
"Melody, we appreciate your loyalty and are glad to hear you've had positive experiences with us. Thank you for your kind words! We really appreciate your business."
Profile photo of Phillip Churchill

Phillip Churchill

February 1, 2025

5  out of  5
rating by Phillip Churchill
"I always recieve prompt and friendly service. You can't do any better than these guys!"
We responded:
"Phil, thank you for putting your trust in our agency. The team and I truly appreciate your vote of confidence in the service we provide."