State Farm® Insurance Agent Tim Crabtree

"Thank you State Farm for your AFFORDABLE insurance! Erica and Monica were such a great help! They were recommended to me and I totally see why! They answered all my questions, and very thorough! Oh and so fast with getting me everything I needed! Thanks again!"

"Following an online quote, Monica from Tim's office reached out and was able to provide all the information and assistance I needed to get a policy set up at the best price. The team is very responsive and made the process simple."

"Outstanding customer service! Tim, Monica and the team are experts in helping their clients in times of need and unknown. The response time, answers and care for their customers is beyond expectations."

"Insurance doubled in the past few years. Perfect driving records with two older cars and our premiums are 20% of the cars' value per year. Seriously, $1,900 a year for a car worth less than $10k. Almost four grand a year for a 2015 Corolla and 2014 Impreza, both base models. Every billing period the premium goes up $150 to $200. Absolute scumbags, can't wait for these policies expire so we can switch. August 2024 edit - They raised it again by a significant amount. Switched to Geico and am now paying less than half the price for equivalent coverage. $1,002 for two paid off decade-old cars per six months with a clean record vs over $2,000 with State Farm. Wild. Can't recommend State Farm or this agent. We've been happy customers since 2014 and they're not bad about claims (like a tree falling in my car), but our premiums doubled over the past few years."

"Tim Crabtree & Pamela Gates at State Farm are the best insurance providers I have ever worked with. I had my homeowners, auto, & motorcycle with Geico for many years and they were fine, until I got into an accident. I’ve been driving for > 30 years without an accident, and no tickets for ~10 years. I got into 1 minor accident and was sited for my improper lane change (I slid on snow/slush). My fault, but no biggie right? Wrong! Geico doubled (yes doubled!) my insurance. I was miffed. I called around and spoke to Allstate, Farmers, Progressive, etc. and they were marginally better and/or had inferior homeowners options. Finally, my good friend suggested I talk to his agent Pamela Gates at Tim Crabtree State Farm and I was floored by the service and options they provided. For me, insurance has always been a “set-it-and-forget-it” service that I did online. I would pick the cheapest of the suitable options and not think about it unless necessary. I am not used to actually speaking to an agent who was so invested in getting me the right product, with the best options, at the lowest price. Pamela and Tim went above and beyond and found me significantly better auto and homeowners coverage for 40% less with State Farm. I want to point out that there are two components to this review, The agency and the insurance company. State Farm has an amazing suite of insurance products that I found superior to all other options. However, I would not have found such bespoke coverage at an excellent price without the thoughtful, dedicated, and kind service provided by Tim Crabtree State Farm."

"I can't recommend Tim Crabtree’s office and his team highly enough! I have been working with them for over 20 years and they have always been incredibly responsive, knowledgeable, and genuinely care about finding the best insurance solutions for my family. What truly sets them apart is their dedication to customer service; they treat their clients like family. In particular, Monica goes above and beyond answering my numerous questions and explaining various options, whether it is for our car, home, life, or other insurance needs. Definitely a team you can trust and I know you will be very happy partnering with them."

"This office will hawk you if they need a payment in every form of communication but when it comes to them canceling a policy of yours such as Auto, they send the least modern form of communication in mail. This caused me to be on the road with no auto insurance resulting in a situation where I was involved in an accident with no car insurance, stranded and responsible for all the bills that comes along with it. 0/10 in communication and support"

"Jessica was awesome and super helpful getting me set up with insurance! She's super cool and was a delight to work with."

"I love this office. They very responsive, kind and helpful! Monica has saved us a bunch, even though I know they don't set their rates or have any control over it at all, but she makes sure we know all the options and helps find discounts whenever possible! Anytime anyone asks, I let them know they should contact Monica!! Thank you!"

"I have been with Tim Crabtree and State farm since 1991. I would not even consider looking elsewhere. Have had a couple of accidents, and their response was extraordinarily prompt each time. I also have the peace of mind of rental insurance, all at a reasonable cost."

"We highly recommend Tim Crabtree and Monica at State Farm Ins. They were friendly, efficient, accurate and quickly understood our insurance requirements. Great customer service!"

"Monica is always helpful and knowledgeable. I found their Bellevue office in 2017, have no reason to look elsewhere."

"Monica is great to work with.. very knowledgeable and helpful."

"Outstanding incredible service and always quick response"

"Prompt communication and friendly service"

"We have been clients for decades and they make sure that we are still getting treated like valued clients after all this time. They made it easy to make additions and adjustments to our policy. Great office to work with!"

"Great experience getting car insurance here. Normally this is a daunting experience but the employees were very friendly, helpful and patient. They made the process really easy. I was getting quotes from other insurance companies that were asking for over $1,000 for 6 months and as someone who barely drives with a great record this was ridiculous. With Tim I was able to get a deal that cost me under $100 a month. Extremely happy and would recommend anyone here."

"The moment i call they know me and my policy. Always helpful and finds extra savings."

"I have been a customer of State Farm for 10+ years. Tim and his amazing team, specifically Pamela and Monica, take such great care of us. No matter what policies I need to add, remove, update or file a claim, they are always there immediately to assist. I have never had an insurance company with a direct line of contact. I always get a prompt response from Pamela and Monica, no matter what. My husband and I feel like a meaningful part of the Tim Crabtree family and would not change to a competing agency because of their quality and human interaction. Shout out to the team for the care and attention you give our family. Thank you!"

"The best insurance company and branch! My family has been with this branch for decades (my parents + my grandparents) and I’ve only had to switch away from them once, and it was because we moved out of state.. but the moment we got back we knew we wanted to work with Tim’s office again! Monica is who I usually work with since moving back to Washington, but I have worked with Pam in the past and they are both great, highly responsive and friendly. We will continue using this branch for all of our insurance needs."

""You are in good hands." :-) I filed a claim at State Farm website. I immediately received a call from Pamela, Tim Crabtree. She provided lots of information and guided me to make a right decision by explaining pros and cons. I was amazed by her care and proactively called me and helped me. I never had this type of experience before."

"My family and I have worked with Monica F. for several years and have had excellent experiences. From switching over from one State Farm office to Tim Crabtree's office, to understanding my coverage better and what changes would make me more secure. Getting my teenager covered was very simple. I would recommend Tim's team to everyone. Monica is extremely knowledgeable in her field."

"I worked with Pamela over a period of five months due to my car being stolen by the tik-tok challenge. Pamela was the best state farm agent you could ask for. She helped me with any and all questions, she would send you over to the correct team and if they wouldn't answer she would call you back with an answer, when handed over to a claims rep they didn't help me a BIT, but Pamela helped me along the way the best she could and we got it all figured out. I loved my experience specifically with Tim Crabtrees state farm and Pamela. If you're looking for a good agent look no further!"

"Monica at State Farm was terrific. Friendly, personable and answered every question, she seems to enjoy her job and seeks to meet the clients needs. We hope to have a long professional relationship with her and State Farm."

"Working with Pamela today was such a delight! She explained the process and everything that was on my policy! I didn't have to ask questions about anything!! Great people with outstanding Ethics. I felt important and taken care of! Thank you."